Privacy Policy

Introduction

HomePro Market ("we," "our," or "us") operates a marketplace platform that connects homeowners with home service contractors. We are committed to protecting your privacy and handling your data in an open and transparent manner.

Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, and mailing address
• Project Details: Information about your home service needs and project requirements
• Account Information: Username, password, and preferences if you create an account
• Communications: Messages, feedback, and inquiries you send to us

How We Use Your Information

We use the information we collect to:

• Connect you with qualified contractors who match your service needs
• Facilitate communication between you and contractors
• Provide, maintain, and improve our platform and services
• Send you service-related notifications and updates
• Respond to your inquiries and provide customer support
• Detect, prevent, and address fraud, security issues, and technical problems

Information Sharing

We share your information in the following circumstances:

• With Contractors: We share your contact information and project details with contractors you are matched with so they can provide quotes and services
• Service Providers: We work with trusted third-party service providers who help us operate our platform (hosting, analytics, customer support)
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Request a copy of the data we hold about you
• Withdraw consent where we rely on it to process your data

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform, analyze usage patterns, and deliver personalized content. You can control cookies through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: